Returns & Exchanges

At DIAMOND DOTZ, we want you to sparkle with confidence, which is why we offer a 30-day return window for all unworn and original-condition fashion items. If your selection doesn't perfectly complement your style, our streamlined exchange process ensures you find the right fit effortlessly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.